Refund Policy
Returns & Refunds
At thecryptorapper, customer satisfaction is our priority. If you are not happy with your purchase, we’re here to help.
Eligibility for Returns
-
Items must be returned within 14 days of delivery.
-
Items must be unused, unwashed, and in original packaging.
-
Proof of purchase is required for all returns.
Non-Returnable Items
-
Gift cards and promotional items.
-
Customized or personalized products.
-
Items marked as final sale.
Refund Process
-
Contact our support team at thecryptorapper@gmail.com with your order details.
-
Once approved, ship the item back to us.
-
Upon receiving and inspecting the item, we will process your refund within 3-5 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at thecryptorapper@gmail.com
Late or Missing Refunds
-
If you haven’t received a refund yet, check with your bank or payment provider.
-
If the issue persists, contact us for further assistance.
Shipping Costs
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
-
Original shipping costs are non-refundable.
🚀 Need Assistance? Reach out to our team at thecryptorapper@gmail.com