FAQs

Frequently Asked Questions (FAQs)

1. Orders & Shipping

Q: How long does shipping take?
A: Our standard shipping takes 5-10 business days, depending on your location. Express shipping options are available at checkout.

Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping costs and delivery times vary by country.

Q: How can I track my order?
A: Once your order ships, you will receive a tracking number via email to monitor your shipment.

2. Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original packaging.

Q: How do I start a return or exchange?
A: Contact our support team at thecryptorapper@gmail.com with your order details, and we’ll guide you through the process.

Q: Do you offer refunds?
A: Yes, refunds are issued once we receive and inspect the returned item. Processing takes 3-5 business days.

3. Product Information

Q: What materials are your hoodies made of?
A: Our hoodies are crafted from a premium cotton blend for maximum comfort, durability, and a stylish fit.

Q: How should I wash my hoodie?
A: Machine wash cold, inside out, with similar colors. Tumble dry low or air dry for best results.

4. Payments & Discounts

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and cryptocurrency payments.

Q: Do you offer discounts or promo codes?
A: Yes! Sign up for our newsletter to receive exclusive deals and early access to new drops.

5. Contact & Support

Q: How can I contact customer support?
A: Reach us at [your email/contact page] or via social media for quick assistance.

Q: Do you have a physical store?
A: Currently, we are an online-only store, ensuring global access to our exclusive designs.

🚀 Still have questions? Contact us anytime at thecryptorapper@gmail.com